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Hospitality Management (As per NEP 2020)
Home / Post Graduation Courses / M.Com. (NEP 2020) / F. Y. M.Com. (Part - I) / Semester - II / Business Management Group / Hospitality Management (As per NEP 2020)

Hospitality Management (As per NEP 2020)

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SYLLABUS

  MODULE - I: (1)    Soft Skills Development:
  • Basic English – Meeting and Greeting Phrases in Hospitality Industry – Personality Development (Patience, Respect, Tolerance, Leadership Skills, Technical Skills) – Importance of Body Language, Personal, Social Etiquettes, Life Skills, Disaster Management Skills.
  • Principles of Management (Planning, Organising, Staffing, Leading and Controlling with reference to Hospitality Industry) – Levels of Management in the Hospitality Industry.
  (2)    Hospitality in Hotel Industry and Tourism Industry:
  • Introduction to Hospitality Management, Hotel – Definition, Classification and Star Categorization of Hotel, Meal Plan, Types of Room, Front Office Desk Management – Food Serving Etiquettes – Accommodation Policy – Career Opportunities in Hotel Industry.
  • Definitions and Historical Development of Tourism, Types and Forms of Tourism, Planning and Execution of Tour Plans – Coordination during Tour Management – Networking for Tour Management – Career Opportunities in Tourism Industry.

MCOM PART I — SEMESTER – II

Author: Himanshu Lapashia

FIRST EDITION

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Description

SYLLABUS

 

MODULE – I:

(1)    Soft Skills Development:

  • Basic English – Meeting and Greeting Phrases in Hospitality Industry – Personality Development (Patience, Respect, Tolerance, Leadership Skills, Technical Skills) – Importance of Body Language, Personal, Social Etiquettes, Life Skills, Disaster Management Skills.
  • Principles of Management (Planning, Organising, Staffing, Leading and Controlling with reference to Hospitality Industry) – Levels of Management in the Hospitality Industry.

 

(2)    Hospitality in Hotel Industry and Tourism Industry:

  • Introduction to Hospitality Management, Hotel – Definition, Classification and Star Categorization of Hotel, Meal Plan, Types of Room, Front Office Desk Management – Food Serving Etiquettes – Accommodation Policy – Career Opportunities in Hotel Industry.
  • Definitions and Historical Development of Tourism, Types and Forms of Tourism, Planning and Execution of Tour Plans – Coordination during Tour Management – Networking for Tour Management – Career Opportunities in Tourism Industry.

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