{"id":15946,"date":"2025-06-17T14:56:07","date_gmt":"2025-06-17T14:56:07","guid":{"rendered":"https:\/\/zedex.co.in\/vipulp\/?post_type=product&p=15946"},"modified":"2025-06-17T14:56:13","modified_gmt":"2025-06-17T14:56:13","slug":"conflict-and-negotiation","status":"publish","type":"product","link":"https:\/\/zedex.co.in\/vipulp\/product\/conflict-and-negotiation\/","title":{"rendered":"Conflict and Negotiation"},"content":{"rendered":"

SYLLABUS<\/strong><\/h1>\n\n\n\n\n\n\n\n\n\n\n\n\n
No.<\/strong><\/td>\nModules \/ Units<\/strong><\/td>\n<\/tr>\n
1<\/strong><\/td>\nOverview of Conflict:<\/strong><\/td>\n<\/tr>\n
 <\/td>\n\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Meaning of Conflict, Nature, Transitions in Conflict Thought \u2013 Traditional View, Human Relations View, Interactionist View. Functional and Dysfunctional Conflict, Levels of Conflicts, Process of Conflicts.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Meaning of Industrial\/ Organizational Conflict, Causes, Benefits and Limitations of Conflicts to the Organization.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Conflict Outcomes:<\/strong> Win-lose, lose-lose, compromise, win-win.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Five belief domains of Conflicts:<\/strong> Superiority, Injustice, Vulnerability, Distrust,\u00a0 Helplessness.<\/td>\n<\/tr>\n

2<\/strong><\/td>\nConflict Management:<\/strong><\/td>\n<\/tr>\n
 <\/td>\n\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Meaning of Conflict management, Need and Importance of Conflict management, Conflict Resolution Strategies – Competing, Accommodating, Avoiding, Compromising, Collaborative.<\/td>\n<\/tr>\n
 <\/td>\n\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strategies for resolving conflicts at \u2013 Intra-personal, Inter-personal, Intra-group and Inter group levels.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Prevention of Industrial Conflicts:<\/strong> Labour welfare officer, Tripartite and Bipartite Bodies, Standing Orders, Grievance Procedure, Collective Bargaining.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Settlement of Conflicts:<\/strong> Investigation, Mediator, Conciliation, Voluntary arbitration, compulsory arbitration, labour courts, industrial tribunals, national tribunals.<\/td>\n<\/tr>\n

3<\/strong><\/td>\nOverview of Negotiation:<\/strong><\/td>\n<\/tr>\n
 <\/td>\n\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Negotiation:<\/strong> Meaning, Importance of Negotiation, Process, Factors\/ Elements affecting negotiation, Challenges for an Effective Negotiation.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Role of Communication, Personality and Emotions in Negotiation.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Distributive and Integrative Negotiation (concepts).<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Cross-Cultural Negotiation:<\/strong> Meaning, Factors influencing cross-cultural negotiations, Ways to resolve Cross Cultural negotiation.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Types of Negotiations<\/strong> in Corporates\/ Work Place \u2013 Day to Day, Employer \u2013 Employee, Negotiation between Colleagues, Commercial Negotiation, Legal Negotiations.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 International Negotiations:<\/strong> Meaning, Factors affecting negotiation.<\/td>\n<\/tr>\n

4<\/strong><\/td>\nManaging Negotiations, Ethics in Negotiation and 3D Negotiation:<\/strong><\/td>\n<\/tr>\n
 <\/td>\n\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Third Party Negotiation<\/p>\n

(1)\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong>Mediation \u2013 Meaning, Role of Mediator<\/p>\n

(2)\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong>Arbitration \u2013 Meaning, Role of Arbitrator<\/p>\n

(3)\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong>Conciliation \u2013 Meaning, Role of Conciliator<\/p>\n

(4)\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong>Consultation \u2013 Meaning, Role of Consultant<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Skills for Effective Negotiation. <\/strong><\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Negotiation as an Approach to Manage Conflicts. <\/strong><\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ethics in Negotiation:<\/strong> Meaning, Need, Ethically Ambiguous Negotiation Tactics.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Culture and Negotiation:<\/strong> Meaning, Influence of culture on negotiations.<\/p>\n

\u00a8\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3D Negotiation:<\/strong> Meaning, The 3 Dimensions for successful negotiations.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"

SYBMS — SEMESTER – IV<\/h3>\n

Author: Prerna Sharma<\/h2>\n

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Parveen Nagpal<\/h2>\n

\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Mitali Shelankar<\/h2>\n

FOURTH REVISED EDITION<\/h2>\n","protected":false},"featured_media":15078,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"product_brand":[],"product_cat":[1049,1199,1084,1122],"product_tag":[],"class_list":{"0":"post-15946","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_cat-bms-b-com-ms","7":"product_cat-elective-hr-semester-iv-s-y-bms","8":"product_cat-s-y-bms","9":"product_cat-semester-iv-s-y-bms","11":"first","12":"instock","13":"shipping-taxable","14":"purchasable","15":"product-type-simple"},"acf":[],"_links":{"self":[{"href":"https:\/\/zedex.co.in\/vipulp\/wp-json\/wp\/v2\/product\/15946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zedex.co.in\/vipulp\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/zedex.co.in\/vipulp\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/zedex.co.in\/vipulp\/wp-json\/wp\/v2\/comments?post=15946"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/zedex.co.in\/vipulp\/wp-json\/wp\/v2\/media\/15078"}],"wp:attachment":[{"href":"https:\/\/zedex.co.in\/vipulp\/wp-json\/wp\/v2\/media?parent=15946"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/zedex.co.in\/vipulp\/wp-json\/wp\/v2\/product_brand?post=15946"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/zedex.co.in\/vipulp\/wp-json\/wp\/v2\/product_cat?post=15946"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/zedex.co.in\/vipulp\/wp-json\/wp\/v2\/product_tag?post=15946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}