Description

SYLLABUS

(1)     Organisational Development – An Overview:

• Organisational Development: Meaning, Features, Evolution, Components, Objectives, Principles, Process, Importance.
• Relevance of Organisational Development for Managers, OD-HRD Interface, Participation of Top Management in OD.
• OD Practitioner: Meaning, Role of OD Practitioner, Competencies of an OD Practitioner.
• Emerging Trends in OD.
• OD in Global Setting.

(2)     Organisational Diagnosis, Renewal and Change:

• Organisational Diagnosis: Meaning, Need, Phases, Levels of Organisational Diagnosis, Techniques of Organisational Diagnosis, Tools used in Organisational Diagnosis.
• Organizational Renewal, Re-energising, OD and Business Process Re-Engineering (BPR), OD and Leadership Development.
• Organisational Change: Meaning, Organisational Life Cycle Planned Change, Organizational Growth and its Implication for Change.
• Change Agents: Meaning, Features, Types, Role, Skills required.

(3)     OD Interventions: Managing Expatriation and Repatriation:

• OD Interventions: Meaning, Features, Factors Affecting Success of Interventions, Steps in OD Interventions.
• Types of Interventions: Human Resource Intervention, Structural Intervention, Strategic Interventions, Third Party Peace Making Intervention.
• Techniques of OD Intervention:
• Traditional: Sensitive Training, Grid Training, Survey Feedback.
• Modern: Process Consultation, Third Party, Team Building, Transactional Analysis.
• Evaluation of OD Interventions: Process, Types, Methods, Importance.

(4)     OD Effectiveness:

• Issues Faced in OD: Issues Related to Client Relationship, Power-Individual skills and Attributes as a Source of Power, Power and Influence Tactics, Politics and OD.
• Values in OD: Meaning, Professional Values, Value Conflict and Dilemma.
• Ethics in OD: Meaning, Factors Influencing Ethical Judgement, Ethical Guidelines for OD Professionals.
• Organisational Effectiveness: Meaning, Effectiveness v/s Efficiency, Approaches of Organisational Effectiveness: Goal Approach, System Resource Approach, Strategic Constituency Approach, Internal Process Approach; Parameters for Judging Organisational Effectiveness, Ways to Enhance Organisational Effectiveness.