(b)       Environmental Analysis: Importance, Factors, PESTLE Analysis, SWOT Analysis.

(b)       Development of Business Entrepreneurship: Entrepreneurship and Economic Development, Micro, Small and Medium Enterprises Development (MSMED) Act, 2006, Entrepreneurship as a Career Option.

(c)        Consumerism and Consumer Protection: Consumerism in India, Consumer Protection Act, 1986.

(b)       Social Audit: Evolution of Social Audit, Benefits of Social Audit, Social Audit v/s Commercial Audit.

(b)       Foreign Trade in India: Balance of Trade, FDI Investment Flows and its Implication for Indian Industries.

An introduction to the financial system, Overview of financial system, Functions of a financial system, Evolution of financial systems (capital market oriented), Financial systems in India compared with those in developed nations and developing nations, Constituents of the financial system and interrelationships between various components

Capital markets, Money Markets, Foreign Exchange Market, Commodity Markets, Derivative Markets, Meaning, classification and structure, sub-segments, Role played, participants

Meaning and features of financial regulators, Role and functions of financial regulators, Kinds of financial regulators, markets regulated by each regulator

Meaning and classification of financial instruments (multiple ways of classifying financial instruments), Types of financial instruments, Evaluation of financial instruments (risk return trade-off), Characteristics of financial instruments, New financial instruments

Proportion – Continued Proportion, Direct Proportion, Inverse Proportion, Variation – Inverse Variation, Joint Variation.

Percentage – Meaning and Computation of Percentage.

Equated Monthly Instalments, Reducing Balance and Flat Rate of Interest.

Annuity Immediate – Present Value and Future Value.

Stated Annual Rate and Effective Annual Rate.

Mutual Fund – Simple Problems on Calculation of Net Income after considering Entry Load, Exit Load, Dividend, Change in Net Asset Value.

Channels and Objectives of Communication: Channels-

Formal and Informal – Vertical, Horizontal, Diagonal, Grapevine.

Objectives of Communication: Information, Advice, Order and Instruction, Persuasion, Motivation, Education, Warning, and Boosting the Morale of Employees (A brief introduction to these objectives to be given).

Methods and Modes of Communication:

Methods: Verbal and Nonverbal, Characteristics of Verbal Communication Characteristics of Non-verbal Communication, Business Etiquette.

Modes: Telephone and SMS Communication 3 (General introduction to Telegram to be given) Facsimile Communication [Fax].

Computers and E-communication Video and Satellite Conferencing.

Physical / Semantic / Language / Socio-Cultural / Psychological / Barriers, Ways to Overcome these Barriers.

Listening: Importance of Listening Skills, Cultivating good Listening Skills.

Introduction to Business Ethics:

Concept and Interpretation, Importance of Business Ethics, Personal Integrity at the workplace, Business Ethics and media, Computer Ethics, Corporate Social Responsibility.

Teachers can adopt a case study approach and address issues such as the following so as to orient and sensitize the student community to actual business practices:

Surrogate Advertising, Patents and Intellectual Property Rights, Dumping of Medical/E-waste, Human Rights Violations and Discrimination on the basis of gender, race, caste, religion, appearance and sexual orientation at the workplace, Piracy, Insurance, Child Labour.

Parts, Structure, Layouts – Full Block, Modified Block, Semi-Block Principles of Effective Letter Writing, Principles of Effective Email Writing.

Personnel Correspondence:

Statement of Purpose, Job Application Letter and Resume, Letter of Acceptance of Job Offer, Letter of Resignation.

[Letter of Appointment, Promotion and Termination, Letter of Recommendation (to be taught but not to be tested in the examination)]

Paragraph Writing:

Developing an idea, using appropriate linking devices, etc.

Cohesion and Coherence, self-editing, etc. [Interpretation of technical data, Composition on a given situation, a short informal report etc.]

Activities:

¨         Listening Comprehension

¨         Remedial Teaching

¨         Speaking Skills: Presenting a News Item, Dialogue and Speeches

¨         Paragraph Writing: Preparation of the first draft, Revision and Self – Editing, Rules of spelling.

¨         Reading Comprehension: Analysis of texts from the fields of Commerce and Management